Privacy policy
Last updated: 9th December 2025
Privacy Policy
Who We Are
Signs Scott Ltd (“we,” “our”) operates this store and website to provide you with a curated shopping experience. We are the data controller for your personal information.
Information We Collect
We may collect:
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Contact details: Name, billing/shipping address, phone, email.
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Payment info: Card numbers, transaction details.
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Account info: Username, password, preferences.
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Transaction info: Orders, returns, cart/wishlist activity.
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Communications: Customer support inquiries.
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Device & usage info: IP address, browser, device identifiers, navigation activity.
How We Collect Info
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Directly from you (e.g., creating an account, placing orders)
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Automatically via cookies and similar technologies
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From Shopify or service providers
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From partners for shipping or marketing purposes
How We Use Your Information
We use personal info to:
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Process orders, returns, and exchanges
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Provide and improve our services
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Tailor marketing and advertising (including via Google Ads and third-party platforms)
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Ensure security and prevent fraud
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Respond to inquiries and provide customer support
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Comply with legal obligations
Third-Party Sharing
We may share your information:
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With Shopify, payment processors, shipping providers, and IT service providers
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With marketing partners (e.g., Google Ads) for targeted advertising
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With affiliates or in connection with business transactions
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When legally required
Cookies and Tracking
We use cookies and similar technologies to provide functionality, analyze usage, and display relevant advertising. You may manage or opt-out of cookies through your browser or device settings.
Your Rights
Depending on your location, you may have rights to:
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Access, correct, or delete your personal info
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Object to or restrict processing
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Withdraw consent
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Receive a copy of your data or transfer it to another provider
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Opt out of marketing communications
Data Retention
We retain personal information only as long as necessary for transactions, account management, legal compliance, or legitimate business purposes.
International Transfers
Your information may be processed outside your country. We use recognized mechanisms, such as Standard Contractual Clauses, to protect your data.
Children
Our services are not intended for children. We do not knowingly collect personal information from minors.
Contact Us
Email: sales@signs-scott.co.uk
Phone: 01732 770775
Postal: Signs Scott Ltd, Unit 9 Munday Works, 58-66 Morley Road, Tonbridge, Kent, TN9 1RA
Changes to This Policy
We may update this policy and will post the revised version on our website.